general faqs
STARK esthetics is located in the cute and quaint Wauwatosa Village. You will find the main(and only entrance) at 7611 W. Harwood Ave., the door is right in between the two storefronts of Magpie and Heinsight. There is a STARK esthetics logo on the front door. Upon entering you will have to walk up a flight of stairs(unfortunately there is no elevator). Once at the top of the stairs you will take a hard right and follow the railing down to my studio, which again will have a STARK esthetics sign on the door.
There is street/angled parking along Harwood Ave. as well as at least 3 public parking lots located within a block of the studio.
I ask that new guests arrive at least 10 minutes prior to their appointment and existing guests at least 5 minutes prior. If I am still with a guest, my door will be closed with a sign on it saying “currently with a guest, please wait”. You can have a seat on the bench in the hall until I am ready for you. If I am ready, my door will be half open/slightly ajar so feel free to come on in! *NEW GUESTS - please be sure to fill out the online intake and consent form before coming in. That will ensure that you get the most out of you appointment with me.
I usually have a grace period of about 10 minutes, but if you are running late please let me know. I do have a strict 24-hour cancellation policy. All appointments must be cancelled 24 hours or more in advance to avoid being charged 50% of the service total. No Show appointments will be charged 75% of the service total.
For facial services I ask that cell phones/watches are silenced and put away. I prefer kids not to tag along as I do have a lot of machines and other hazards that could be dangerous.
All services at STARK esthetics are pregnancy safe, although some facials may require some modification. In general, the skin can be more sensitive while pregnant so just take that into consideration.
Gift certificates can be purchased online through my booking site: https://starkesthetics.glossgenius.com/gift-cards or you can schedule a ‘product/gift certificate pickup’ if you would like nicer physical gift card to give. I do run service specials every 2 months based on the season, or if I have a new service to be offered. I also only do sales on retail about 2 times a year.
Upon scheduling online, you will need to put a card on file. This doesn't charge your card right away, it more so will hold your appointment time and will be used if a no-show/late cancellation occurs. Once I have completed the service you will have the option to run the card on file, pay with a different card, pay in cash, or use a gift card. I offer a 10% discount on all services and products if paid in cash:)
STARK esthetics is proud to be gratuity free! All service prices reflect the value of the service, as well as my worth as an experienced esthetician. If you feel inclined to show your gratitude I ask that you refer a friend/family member, leave a Google review, or tag @stark_esthetics_ on your social media:)